Here at Serenity Paws, Shandra's mission is to educate dog owners on their dog's skin and coat, as well as what constitutes a healthy trim for each breed. For example, she informs you about the dangers of shaving a coat too short or shaving fur-bearing breeds, such as those with double coats. Shandra also provides training for dogs during their grooming experience to help reduce anxiety, especially for those who may have had past grooming issues. Additionally, her behavior training aids both dogs and owners in understanding why some dogs may feel more uncomfortable than others. As a small breed grooming specialist, Shandra recognizes that small dogs have unique needs that require special attention.
Shandra offers personalized 1-to-1 private dog grooming sessions in a calm setting. This private salon grooming ensures that your dog stays only for the duration of their groom, creating a relaxing atmosphere. Most grooming sessions take about an hour, depending on your dog's coat condition and size, and Shandra will provide an estimate of the time needed. Once grooming is complete, all dogs receive a cozy bed while they wait to be picked up by their owners, remaining in the same room with Shandra to ensure their safety and tranquility. For those interested, Shandra also offers various dog grooming packages tailored to meet the specific requirements of each dog.

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All new clients must fill out an intake form and send a picture of their dog to receive an estimate for our dog grooming packages. Please be advised that we do not accept dogs over 80 lbs, including larger to giant breeds, but we do offer private dog grooming and specialized small breed grooming services.
All prices depend on the dog's size, coat type, grooming frequency, and grooming style. Large breeds are limited. All Full Grooms include nails and sanitary trims, feet and face. Dogs are only allowed at the salon for the duration for their groom to ensure stress levels are kept low as possible for dogs with anxiety. We do not allow dogs to stay for additional hours.
Our dog grooming packages include a bath, blow dry, nails filed, sanitary trim, and full body trim, perfect for small breed grooming. Please note that additional charges may apply for private dog grooming services.
Lucky Dog offers a variety of dog grooming packages similar to those at Total Makeover, with a special discount for private dog grooming if you pre-book within 6 weeks of your dog's last groom. This service is available exclusively for Toy to Intermediate sized breeds. For small breed grooming, ask for details, as additional charges may apply.
V.I.P. is an excellent program for those with a busy lifestyle or a longer breed-appropriate coat, making it one of our top dog grooming packages. This private dog grooming service is offered every 3 to 4 weeks and is available for Toy to Intermediate sized breeds only. For more details on our small breed grooming options, please ask. Additional charges may apply.
This service is ideal for short-coated breeds and is perfect for a puppy's first bath or seniors needing a cleanup between regular grooms. We also offer specialized dog grooming packages, including options for small breed grooming and private dog grooming, though additional charges may apply.
Buy a Puppy Package for your new puppy and save! This includes the puppy's first bath with private dog grooming, along with grooming-related training and homework tricks for the puppy parents. This package is followed up with two additional 4-week intervals of V.I.P. to assist in training and help maintain their cute fluffiness. Designed for toy to medium breeds, the starting age for this package is 14 weeks to 20 weeks old, making it ideal for small breed grooming.
By appointment only in Salon for our private dog grooming services. We offer multi-dog rates for our dog grooming packages. Please note that we reserve the right to charge more than $10* for additional pets, especially if they are not used to or resist getting their nails done, including small breed grooming.
Pawdicures should be booked every 4 weeks as part of our dog grooming packages, which also include private dog grooming and specialized small breed grooming.
Looking for a portrait of your pet? After booking one of our dog grooming packages, you can add a 30-minute session following your dog's spa treatment. This includes two 5 x 7 poses with digital backgrounds, tailored to complement your dog's coat type and color. Proofs will be emailed for your review before printing. Please note, this service must be pre-booked and is available for both small breed grooming and private dog grooming.
De-matting and de-shedding rates for our dog grooming packages are based on additional time added to the base grooming fee, calculated on extra time spent. Please be advised that a severely matted dog will not be de-matted but shaved off, and additional charges will still apply. This de-shedding fee is only applied to dogs not on a regular schedule, as regular dog grooming includes de-shedding as part of the service. For those seeking private dog grooming or small breed grooming, please inquire about our specific packages.
Please reach us at services@serenitypaws.ca if you cannot find an answer to your question.
All grooming services are by appointment only. Appointments are generally booked a week or two in advance.
The frequency of grooming depends on the breed and coat type of your pet. We recommend bringing your pet in for grooming every 4-6 weeks for coats that grow quickly or require maintenance. Dogs that are lower maintenance should have a total makeover within 12 weeks. Nails should be done every 2-6 weeks, depending on how fast they grow or wear down. Long nails can lead to split nails, bad foot form and joint issues.
Shandra simulates the Home Service experience while your Dog is at the Salon. Many dogs are OK with in Salon service that were previously anxious when groomed at other salons. She achieved this by only having your Dog(s) present during the grooming process and keeping a calming atmosphere.
Your Dog will only need to be at the Salon for the time frame it takes to complete a groom, usually an hour or less for small Dogs and an hour and a half for medium Dogs. If more time is needed, the groomer will notify you when the Dog is dropped off for its appointment.
I'm sorry your Dog can not stay for an extended time or the day since seeing other dogs come and go can be an anxiety trigger for some dogs.
I'm sorry, brushing only during grooming does not resolve tarter and build-up therefore, we recommend daily cleaning. You can ask Shandra how you do that. As for anal glands that was deemed a medical requirement by the U of S a few years ago since there may be underlying causes such as infections or diet and expressing regularly when not needed can also cause damage to the anal glands and lead to future surgeries for removal.
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